Shipping Policy

Solar Lights SA: Shop Load Shedding Proof Garden & Security Lights > Shipping Policy

At Linxon Pty Ltd, we aim to get your order processed and delivered to you as quickly and efficiently as possible across South Africa.

1. Processing Time

  • Order Confirmation: Once your order is placed, you will receive an immediate confirmation email.
  • Handling: Orders are typically processed and prepared for dispatch within 1-3 business days (Monday to Friday, excluding public holidays).
  • Stock Availability: In the unlikely event that an item you ordered is out of stock, we will contact you immediately via email or phone to advise on the estimated delay or offer an alternative/refund.

2. Shipping Destinations

We currently only ship within South Africa. We do not offer international shipping at this time.

3. Shipping Options and Delivery Times

We partner with reliable South African couriers to ensure your solar products arrive safely.

Shipping Option Estimated Delivery Time (After Dispatch) Cost Notes
Standard Delivery 3 – 7 Business Days R99.00 Available nationwide.
Express Delivery 1 – 3 Business Days R150.00 Recommended for urgent orders. Available to major city centers.
Free Shipping 3 – 7 Business Days R0.00 Automatically applied to orders over [Insert Minimum Order Value, e.g., R1,500.00].

Please Note:

  • Delivery to remote or outlying areas may take longer than the estimated times.
  • Business days exclude weekends and public holidays.
  • Delivery times are estimates and cannot be guaranteed.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on the total weight and dimensions of your order, as well as your delivery address.
  • The final shipping cost will be clearly displayed before you complete your payment.

5. Tracking Your Order

  • Once your order has been dispatched, you will receive a shipping confirmation email that includes a tracking number and a link to the courier’s website.
  • You can use this tracking number to monitor the progress of your delivery online.
  • If you have any issues tracking your order, please contact our support team.

6. Delivery Information and Responsibility

  • Accurate Address: It is the customer’s responsibility to ensure the shipping address provided is complete and accurate. SolarLightsA cannot be held responsible for delayed or failed deliveries due to an incorrect address.
  • Receipt of Goods: All deliveries must be signed for. Please ensure someone is available at the specified address to receive the parcel during business hours.
  • Inspection: Upon receiving your order, please inspect the packaging for any signs of damage before signing for it. If the package appears damaged, make a note of it on the delivery slip and contact us immediately.
  • Risk of Loss: The risk of loss and title for all products ordered passes to you upon our delivery to the shipping carrier.

7. Enquiries

For any questions regarding your order’s shipping status or our policy, please contact our customer support team:

  • Email: [Insert Customer Service Email, e.g., info@solarlightsa.co.za]
  • Phone (Optional): +27 671777488

We appreciate your business and look forward to illuminating your space!